Privacy Policy

1 Purpose

1.1 The Protection of Information Policy (the Policy) details Bluewater’s (The Bluewater/Bluewater/we/us) commitment to a culture that protects privacy and the personal information it collects, stores, discloses and uses and outlines how Bluewater will adopt best practice in the management of personal information.

2 Definitions

2.1 Access means providing to an individual, information about themselves that is held by Bluewater. This may include allowing that individual to inspect personal information or to obtain a copy;

2.2 Collection means gathering, acquiring or obtaining personal information from any source and by any means, including information Bluewater has come across by accident or has not asked for;

2.3 Consent means voluntary agreement to some act, practice or purpose;

2.4 Disclosure means the release of information to persons or organisations outside Bluewater. It does not include giving individuals information about themselves;

2.5 Personal Information means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about a natural living person whose identity is apparent, or can reasonably be ascertained, from the information or opinion, including a photograph or other pictorial representation of a person;but does not include information that is:

in generally available publications;
in material kept in public records and archives such as the Commonwealth or State archives; or
in anything kept in a library, art gallery or museum for the purpose of reference, study or exhibition.

2.6 Privacy Act means the Privacy Act 1988;

2.7 Sensitive Information means information or an opinion about an individual’s

racial or ethnic origin;
political opinions;
membership of a political association, a professional or trade association or a trade union;
religious beliefs or affirmations;
philosophical beliefs;
sexual preferences or practices;
criminal record;
health; or
any other information a reasonable person would consider to be private

2.8 Use means the handling of personal information within Bluewater including the inclusion of information in a publication.

3 Scope

3.1 The Policy covers all Bluewater departments.

4 Legislative and Corporate Requirements

4.1 The Privacy Act sets out the principles, which must be followed by Commonwealth Government agencies and many private organisations in relation to the collection, maintenance and use of personal information.

4.2 The provisions of the Privacy Act do not apply to Bluewater. However, in collecting, using, storing and disclosing personal information, Bluewater acknowledges the Australian Privacy Principles contained within the Privacy Act set an appropriate standard for privacy protection and the Policy is intended to achieve “best practice” consistency with those standards.

5 Policy Statement

5.1 It is Bluewater policy to have in place adequate systems of internal controls, which promote a high level of integrity in protecting personal information.

These controls over personal information relate to:

Collection and use of personal information
Distribution of personal information
Maintenance and storage of personal information
Disability claims and financial hardship applications
Access to personal information
Suppression of personal information

6 Collection and Use of Personal Information

6.1 All personal information collected by Bluewater is to be used only for the purpose of conducting business in accordance with the provision of Bluewater services.

6.2 The type of personal information collected and held will depend on the services provided, but may include:

Telephone numbers
Name and address (postal, residential, and email addresses)
Age &/or date of birth

6.3 All information will be collected in a fair and lawful manner and as required/permitted by legislation. Bluewater is committed to ensuring individuals are aware of the purpose of collection of the information and aware that the collection is authorised or required by law.

6.4 In satisfying the collection and use of personal information obligations, Bluewater assumes that:

(a) any personal information provided is free from errors and omissions, is not misleading or deceptive and complies with all relevant laws; and

(b) individuals have the necessary authority to provide any personal information submitted to Bluewater;

6.5 It is the responsibility of individuals to provide Bluewater with details of any changes to their personal information as soon as reasonably practicable.

6.6 Bluewater will make every effort to ensure that its records of an individual’s personal information are up to date and accurate.

6.7 Bluewater does not track individuals Internet activity when they visit Bluewater’s web site. Bluewater will only collect an individual’s email address to respond to their enquiry if they choose to contact Bluewater via the Internet.

7 Distribution of Personal Information

7.1 Bluewater will not provide personal information it holds on individuals to third parties, except:

7.1.1 where the individual has made a written request for personal information to be provided to a third party;

7.1.2 where the provision of personal information is for the purpose of distributing materials for the sole purpose of and on behalf of Bluewater

7.1.3 where Bluewater is required by legislation to provide personal information to a third party

7.1.4 where the individual has been advised of Bluewater’s usual practice of disclosing personal information to that third party or a third party of that type for a particular purpose and the disclosure is consistent with that purpose.

7.2 Before Bluewater will provide personal information to a third party service provider that is subject to the provisions of the Privacy Act, that supplier will be required to provide a signed Privacy Undertaking to Bluewater that it will comply with the Privacy Act and the Australian Privacy Principles in respect to the collection, use and handling of personal information supplied by Bluewater.

7.3 Bluewater may supply personal information about an individual as part of a standard communication or pursuant to a request made by that individual.

7.4 Bluewater does not accept any responsibility for any loss or damage suffered by individuals because of their reliance on any personal information provided to them by Bluewater or because of Bluewater’s inability to provide individuals with any requested personal information.

8 Maintenance and Storage of Personal Information

8.1 Bluewater will take reasonable steps to protect the personal information it holds from loss, unauthorised access, use, modification, disclosure and other misuse, and to maintain systems to ensure that all personal information collected is up to date, accurate and complete.

9 Access to Personal Information

9.1 Individuals who wish to access the personal information Bluewater holds in relation to them can do so by contacting Customer Services staff. These requests will be dealt with as soon as is reasonably practicable, having regard to the nature of the information requested. The person making the request will need to satisfy Customer Services Staff as to their identity.

9.2 If an individual can show that the personal information held by Bluewater is not accurate or complete, it will be amended by Customer Services staff.

10 Complaints

10.1 Individuals who have any concerns regarding how Bluewater handles personal information, or require further information should contact Bluewater in the first instance.

10.2 If Customer Services staff cannot satisfy the individuals concerns, the individuals may lodge a formal complaint. Complaints should be made in writing to:
Chief Executive Officer
Bluewater
7 Harbour Drive,
Trinity Park 4879

11 Review

11.1 The Policy will be reviewed as required by Bluewater or as required by legislation.

12 Access to the Policy

12.1 The Policy is available on request from Bluewater.

13 Further Information

13.1 For further information about this policy please contact:
Chief Executive Officer
Bluewater
7 Harbour Drive, Trinity Park 4879
alex@thebluewater.com.au

BLUEWATER INFORMATION COLLECTION
STATEMENT – COMPETITIONS

(required under Australian Privacy Principle (“APP”) 5)

Bluewater Hotel Pty Ltd trading as Bluewater Bar and Grill (ABN 127 353 36727) (“Bluewater/we/us”) will collect, store and use the personal information you have provided to us pursuant to the terms of this Collection Statement and our Privacy Policy.

1 Uses of your personal information

The primary purpose for which Bluewater is collecting your personal information is to manage and facilitate the competition you have entered.

You agree that we may also use your personal information for related secondary purposes including:

communicating with you, including by email, mail or telephone;
performing research and analysis aimed at improving our products, services and technologies;
sending marketing and promotional material about our products and/or services (or the products and/or services of our Related Bodies Corporate) that we believe you may be interested in;
or purposes otherwise required or permitted by law (including the Privacy Act); and
for any other purpose as expressly listed in our Privacy Policy.

If you do not provide us with the personal information we ask for or the information provided is incorrect or incomplete, we may not be able to allow your entry into the competition.

2 Disclosures of your personal information to third parties

We may disclose your personal information (such as your name, email address and telephone number) to the following organisations for the purposes described above (as well as otherwise permitted or required under Australian law):

Bluewater’s Related Bodies Corporate as applicable
Bluewater’s agents and other third parties contractors who carry out functions on our behalf;
organisations wishing to acquire an interest in any part of Bluewater’s business for assessing or implementing any such acquisition;
third party clients/partners of Bluewater’s whom you have opted-in to allowing Bluewater to disclose your personal information to; and
any other organisation as expressly covered in our Privacy Policy.

3 Bluewater’s Privacy Policy

Please see Bluewater’s Privacy Policy for further details regarding:

how you may access or correct any of your personal information collected by Bluewater; and
how you may lodge a complaint with Bluewater for a breach of any APP or APP code,
and how Bluewater will action such complaint.

If you have any queries, concerns or other questions regarding Bluewater’s collection of your personal information, please contact Bluewater’s Privacy Officer at: events@thebluewater.com.au.

Bluewater Bar & Grill Bus Guidelines

We are committed to providing our guests with ongoing clean safe facilities with a high standard of service and support to our community.

The Bluewater Bar & Grill are also committed to providing a safe working environment. The Management wish to advise the Bluewater Bar & Grill Provides a COURTESY BUS and therefore cannot guarantee that all patrons wishing to use the service will be picked up and delivered to the venue in the time frame that they may require. Management reserves the right to refuse admittance to the Courtesy Bus to any guests.

ONLY Children over the Age of 8 are permitted on the Courtesy Bus
No Booster seats are NOT provided
No alcohol, drinks or food are to be consumed on the Courtesy Bus
Guests are only to be picked up if attending the Bluewater Bar and Grill
Guests are not permitted on the Courtesy Bus without the authorised Bus Driver
Guests will NOT be dropped off to any other licensed premised under any circumstances
Guests must contact The Bluewater directly to advise they wish to be picked up and dropped off by the Courtesy Bus by giving their phone number, address and number of passengers
Maximum courtesy Bus capacity is 11 guests
Disorderly guests will not be permitted to board the bus
Pick-ups and drop-off will be completed at the discretion of the Driver on Duty and Bluewater Management
If a guest soils the bus a $50 cleaning fee will apply
The bus will not enter unit complexes Patrons must wait at the front of the complex and will be dropped back to the front of the complex
The areas of delivery and pick up are bordered by
Buchan St. Palm Cove to north
Lake Placid Rd. Caravonica to the east
Morabito Rd. Yorkeys Knob to the south

Bluewater Wedding and Events Terms and Conditions

1 Booking Confirmation:

The Bluewater Bar & Grill requires a deposit of $1500.00 to confirm wedding bookings. Other events will require a $500 deposit or as negotiated with the Events Manager. Unsecured bookings will only be held for 7 days unless otherwise organised. The deposit amount will be deducted from your total bill on the day of your function.

2 Booking Agreement:

Confirmation of bookings is required in writing, Any tentative booking not confirmed with in two weeks of the enquiry may be released at the discretion of Bluewater Bar & Grill management.
Deposit can be made by EFT(BSB. Acct. Mi,ber and reference will be sent via email) or via credit card (MasterCard and VISA or AMEX [INCURS 2% surcharge]) or in-person to the Events Manager at The Bluewater.

3 Number of People

The final number of guests to attending your function is final and required to be confirmed seven [7] days prior to the confirmed event date. Weddings require final numbers to be confirmed fourteen [14] days prior to confirmed date.
We will accommodate reasonable changes where possible, however if we are unable and should the numbers decrease by more than 10% a $20 per head cancellation fee will retained. Should the numbers increase, payment will be required for all guests attending your function.

4 Food and Beverage:

All menus are required to be confirmed no less than fourteen [14] days prior for all weddings and no less than seven [7] days prior for other events or at the discretion of the Events Manager, unless otherwise organised.

5 Payment in Full:

Wedding function are required to be paid in full, according to the confirmed final numbers, no less than seven [7] days prior to the confirmed wedding date.
Other functions are required to be paid in full no less than five [5] days prior to confirmed event date unless otherwise arranged.

6 Cancellation/ no show:

Cancellations with in six months of event date will not be refunded.
Cancellations 6-12 months prior to the event date will receive a 50% deposit refund
Cancellations 12-18 months prior the event date will receive a 75% deposit refund.
Cancellations more than 18 months prior will receive a 10% deposit refund.

7 Cleaning and damages:

The client will be held responsible for any extra costs incurred from damages caused, extra cleaning required or replacement of property due to decorations, external suppliers or negligent behaviour by guests.

8 Storage:

Bluewater Bar & Grill does not accept any responsibility for damages to loss of personal belongings/merchandise left on premises prior to, during or after a function.

9 Responsible serving of Alcohol:

Bluewater Bar & Grill practices responsible service of alcohol. Our policy is to serve our guests in a responsible and professional manner at all times, this policy is communicated to function organizers and guests accordingly.

Membership Terms and Conditions

These terms and conditions form the basis of the Bluewater Bar and Grill (the Bluewater) Captains Club membership loyalty program.

1.Membership

- Membership is free. A person can apply to become a member of the Captains Club by completing mandatory details online at thebluewater.com.au,on our Facebook page, Instagram page or in person at the venue.
- Members will be bound by these terms and conditions which may be varied from time to time.
- A member must notify the Bluewater of any change of address or of a lost or stolen membership card.
- Bluewater Bar and Grill is not liable for any delay in replacing a membership card or for any unauthorised use of a membership card.
- Points will not be credited until an individual becomes a member. Members can confirm the number of points held by them by asking at the bar. Disputes about any details regarding member’s points must be sent to the Bluewater’s membership team info@thebluewater.com.au via a written statement. Any decision by the Bluewater team is final and binding.
- The Bluewater may terminate a membership without notice for any reason including, without limitation, if the member:
  - Fails to comply with these membership Terms and Conditions,
  - Abuses any privilege accorded to the member, or
  - Supplies any misleading information or make any misrepresentations to the Bluewater’s staff or management
  - If the member does not use his or her membership card for a period of 24 months.
- A member may terminate his or her membership at any time by giving written notice to the Bluewater’s membership team info@thebluewater.com.au the member’s points will be cancelled 12 months after receiving the notice and the member’s details will be deleted from the Bluewater’s membership database.
- Membership cards are not credit or charge cards, are not transferable, and remain the property of the Bluewater and must be returned to retail operator if a member ceases to be a part of the scheme.
- Any tax, liability, or duty arising from a member’s participation in the Bluewater’s Captains Club membership program is the responsibility of the member.

2. Earning points and Redeeming points

- Points will be credited to a member’s account for purchases by the member from the Bluewater on qualifying goods or services.
- Promotional and incentive programs may be offered from time to time.
- The Bluewater will determine which goods or services are qualifying goods and services and the number of points that will be credited to a member’s account for such purchases.
- A member must present his or her membership card to the Bluewater staff before the purchase is concluded. Failure to present the membership card will result in no points being credited to the member’s account for the purchase.
- Points cannot be redeemed as cash.
- Points will be accrued where a purchase is paid by points in part or fully with in the one transaction.

3.Offers and Rewards

- Welcome Email. New Members will receive this email at 2pm the day after they have been entered into the database (provided they have supplied an email address). Members have 4 weeks from the day they receive their welcome email to use the welcome offer.
- Update my details Email. Any members that have an email address and are missing their birthday details at the time of entering them into the database will receive this email instead of the welcome email. Member will receive the email at 2pm the day after they have been entered into the database.
- Self Updated Thank you Email. Any members that received the update my details email instead of the welcome email because they needed to provide their birthday details, will receive this email once the member has updated their details, they then receive this email the day after their details have been updated. Member have four weeks to redeem offer from date of email being sent.
- Birthday Email. Members (excluding members who sign up within 7 days prior to their birthday) will receive a birthday email 7 days before their actual birthday. They have 5 weeks from the date of email to use the offer.
- Birthday Card. Members in Queensland and who are signed up to the Captains Club with a mailing address before the 14^th Day of the Month prior to the Birth Month. Will receive a Birthday Card 7 days before their birthday month. The Birthday card offer is valid for the birth month.
- Birthday Reminder Email. Members who received a birthday email will receive a Birthday Reminder email 14 days after their birth date and will have 2 weeks left to redeem their offer from the date email is sent. Members who received a birthday card will receive the Birthday Reminder email on the 16^th day of their BIRTH MONTH and will have 2 weeks left to redeem their offer from the date sent.
- Anniversary Email. Members with an email address will receive a 7 days before their actual anniversary date. They have 5 weeks after they receive this email to use the offer.
- Anniversary Reminder Email. Members who received an anniversary email will receive and anniversary reminder email 14 days after their anniversary date and will have 2 weeks to redeem their offer.
- Bluewater Bar and Grill may change offers at any time
- All Offers sent to Members will include terms and Conditions relating to the offer and a Barcode. Bluewater Bar and Grill will not accept any offers unless a working Barcode is presented at the counter.
- Any new Members that sign up to the Captain Club within Seven Days of their Birthday will not receive a Birthday Email or Birthday Card. New Members can request a Birthday offer in person or by contacting the Captains Club membership team info@thebluewater.com.au
- Captains Club members will receive regular emails with various offers and notifications on events occurring within the venue. Member will receive approximately 2 emails per month.4.Other deductions of points
  - Bluewater Bar and Grill may deduct from the points balance in a member’s account any points credited in error and any points relating to a purchase which is cancelled or reversed or where a refund is given.
  - Any points not redeemed within 24 months after the end of the month in which the points were credited to that account will, at the discretion of The Bluewater, expire and will be deducted from the points balance in a member’s account.5.General
    - The Bluewater may make any changes at any time without prior notice to members to these Terms and Conditions and the award schedule. The Bluewater will attempt to notify members of any changes but shall not be liable in any way for failure to do so.
    - The Bluewater may without prior notice to members, change those goods and services which qualify for points and the number of points that attach to those goods and services.
    - The Bluewater reserves the right to suspend or terminate the membership program at any time without prior notice. The Bluewater will not be liable for the suspension or termination of the program on any account whatsoever including (without limitation) for any points balance in a member’s account at the time of suspension or termination.
    - The Bluewater assumes no liability to a member whether for negligence, breach of contract or otherwise except :
      - Any claim relating to points, to crediting that number of points to the member’s account.
    - A notice shall be deemed to be given by the Bluewater to a member if it is sent to the postal or e-mail address of the member appearing in the member database.
    - These terms and conditions will be construed according to and be governed by the laws of Australia. The parties submit to the exclusive jurisdiction of the courts in and of Australia in relation to any dispute arising under these terms and conditions.6.Privacy Statement
      - The Bluewater may collect information about members including information contained in the application form and information as to transactions resulting in points credits and debits which will be held in the membership database. The membership database contains the following member information:
        
        Name, address, Date of Birth, Anniversary date & telephone number(s)
        
        Transaction details associated with the collection of membership program points
        
        Points collected and awards provided.
        
        E-mail address

A member may access their information held by The Bluewater by contacting the Captains Club membership team info@thebluewater.com.au. If the information is inaccurate or incomplete, the member may advise The Bluewater to update the information or do so online.

Information from the member database will be made available to The Bluewater agents involved in administering the membership program including agents producing cards, point’s summaries and data processing. Information from the membership database will also be made available to and used by The Bluewater and its agents, for marketing (direct and all other kinds), planning, product development, research and other commercial purposes.
Each member consents and agrees to:
- The Bluewater and its agents including Zen Global and My Guest List accessing the information contained in the member database;
- The disclosure of any information contained in the member database to The Bluewater, Zen Global and My Guest list and its agents for the purposes set out above;
- The disclosure of any information contained in the member database by The Bluewater, Zen Global and My Guest list or its agents for the purposes referred to above.

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Privacy Policy

1 Purpose

1.1 The Protection of Information Policy (the Policy) details Bluewater’s (The Bluewater/Bluewater/we/us) commitment to a culture that protects privacy and the personal information it collects, stores, discloses and uses and outlines how Bluewater will adopt best practice in the management of personal information.

2 Definitions

2.1 Access means providing to an individual, information about themselves that is held by Bluewater. This may include allowing that individual to inspect personal information or to obtain a copy;

2.2 Collection means gathering, acquiring or obtaining personal information from any source and by any means, including information Bluewater has come across by accident or has not asked for;

2.3 Consent means voluntary agreement to some act, practice or purpose;

2.4 Disclosure means the release of information to persons or organisations outside Bluewater. It does not include giving individuals information about themselves;

2.6 Personal Information means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about a natural living person whose identity is apparent, or can reasonably be ascertained, from the information or opinion, including a photograph or other pictorial representation of a person;

but does not include information that is:

in generally available publications;
in material kept in public records and archives such as the Commonwealth or State archives; or
in anything kept in a library, art gallery or museum for the purpose of reference, study or exhibition.

2.7 Privacy Act means the Privacy Act 1988;

2.8 Sensitive Information means information or an opinion about an individual’s

racial or ethnic origin;
political opinions;
membership of a political association, a professional or trade association or a trade union;
religious beliefs or affirmations;
philosophical beliefs;
sexual preferences or practices;
criminal record;
health; or
any other information a reasonable person would consider to be private

2.9 Use means the handling of personal information within Bluewater including the inclusion of information in a publication.

3 Scope

3.1 The Policy covers all Bluewater departments.

4 Legislative and Corporate Requirements

4.1 The Privacy Act sets out the principles, which must be followed by Commonwealth Government agencies and many private organisations in relation to the collection, maintenance and use of personal information.

4.2 The provisions of the Privacy Act do not apply to Bluewater. However, in collecting, using, storing and disclosing personal information, Bluewater acknowledges the Australian Privacy Principles contained within the Privacy Act set an appropriate standard for privacy protection and the Policy is intended to achieve “best practice” consistency with those standards.

5 Policy Statement

5.1 It is Bluewater policy to have in place adequate systems of internal controls, which promote a high level of integrity in protecting personal information.

These controls over personal information relate to:

Collection and use of personal information
Distribution of personal information
Maintenance and storage of personal information
Disability claims and financial hardship applications
Access to personal information
Suppression of personal information

6 Collection and Use of Personal Information

6.1 All personal information collected by Bluewater is to be used only for the purpose of conducting business in accordance with the provision of Bluewater services.

6.2 The type of personal information collected and held will depend on the services provided, but may include:

Telephone numbers
Name and address (postal, residential, and email addresses)
Age &/or date of birth

6.3 All information will be collected in a fair and lawful manner and as required/permitted by legislation. Bluewater is committed to ensuring individuals are aware of the purpose of collection of the information and aware that the collection is authorised or required by law.

6.4 In satisfying the collection and use of personal information obligations, Bluewater assumes that:

(a) any personal information provided is free from errors and omissions, is not misleading or deceptive and complies with all relevant laws; and

(b) individuals have the necessary authority to provide any personal information submitted to Bluewater;

6.6 It is the responsibility of individuals to provide Bluewater with details of any changes to their personal information as soon as reasonably practicable.

6.8 Bluewater will make every effort to ensure that its records of an individual’s personal information are up to date and accurate.

6.9 Bluewater does not track individuals Internet activity when they visit Bluewater’s web site. Bluewater will only collect an individual’s email address to respond to their enquiry if they choose to contact Bluewater via the Internet.

7 Distribution of Personal Information

7.1 Bluewater will not provide personal information it holds on individuals to third parties, except:

7.1.1 where the individual has made a written request for personal information to be provided to a third party;

7.1.2 where the provision of personal information is for the purpose of distributing materials for the sole purpose of and on behalf of Bluewater

7.1.4 where Bluewater is required by legislation to provide personal information to a third party

7.1.5 where the individual has been advised of Bluewater’s usual practice of disclosing personal information to that third party or a third party of that type for a particular purpose and the disclosure is consistent with that purpose.

7.2 Before Bluewater will provide personal information to a third party service provider that is subject to the provisions of the Privacy Act, that supplier will be required to provide a signed Privacy Undertaking to Bluewater that it will comply with the Privacy Act and the Australian Privacy Principles in respect to the collection, use and handling of personal information supplied by Bluewater.

7.3 Bluewater may supply personal information about an individual as part of a standard communication or pursuant to a request made by that individual.

7.4 Bluewater does not accept any responsibility for any loss or damage suffered by individuals because of their reliance on any personal information provided to them by Bluewater or because of Bluewater’s inability to provide individuals with any requested personal information.

8 Maintenance and Storage of Personal Information

8.1 Bluewater will take reasonable steps to protect the personal information it holds from loss, unauthorised access, use, modification, disclosure and other misuse, and to maintain systems to ensure that all personal information collected is up to date, accurate and complete.

10 Access to Personal Information

10.1 Individuals who wish to access the personal information Bluewater holds in relation to them can do so by contacting Customer Services staff. These requests will be dealt with as soon as is reasonably practicable, having regard to the nature of the information requested. The person making the request will need to satisfy Customer Services Staff as to their identity.

10.2 If an individual can show that the personal information held by Bluewater is not accurate or complete, it will be amended by Customer Services staff.

12 Complaints

12.1 Individuals who have any concerns regarding how Bluewater handles personal information, or require further information should contact Bluewater in the first instance.

12.2 If Customer Services staff cannot satisfy the individuals concerns, the individuals may lodge a formal complaint. Complaints should be made in writing to:

Chief Executive Officer
Bluewater
7 Harbour Drive,
Trinity Park 4879

13 Review

13.1 The Policy will be reviewed as required by Bluewater or as required by legislation.

14 Access to the Policy

14.1 The Policy is available on request from Bluewater.

15 Further Information

15.1 For further information about this policy please contact:

Chief Executive Officer
Bluewater
7 Harbour Drive, Trinity Park 4879
alex@thebluewater.com.au

General Terms and Conditions

Disclaimer:

The following Terms and Conditions are an example of the types of terms and conditions that may be used in the YomStar application. These Terms and Conditions may be used in client implementations, however YomStar Holdings PTY LTD accept no responsibility for any legal or non-legal implications that occur if they are used. It is advised that all clients of YomStar provide their own Terms and Conditions and seek legal aid in the creation of these conditions.

Competition HAVE A DRINK ON US:

Promoter: Bluewater Hotel Pty ltd trading as Bluewater Bar and Grill, ABN 12735336725, 7 Harbour Drive, Trinity Park Qld 4879, 0740576788

1. Advertiser: YomStar (ABN 74 600 371 202) 3/106 Edward Street, Brisbane, QLD, 4000

2. Eligibility:

a) By entering this competition, you agree to, accept and are bound by these terms and conditions.

b) If the Prize involves a third party, the winner is bound by the third party’s terms and conditions.

c)This competition is open to all residents of Queensland and must be 18 years of age or older, except for the employees of the promoter, Bluewater Bar and Grill, its subsidiary companies, their families and any other company connected with the competition. Bluewater Bar and Grill will not accept any entries from children aged 17 or under; a parent or guardian must enter on their behalf.

d) To be an eligible entrant in this competition any contact details that are required for submission must be true and correct.

e) Only one entry per person.

f) Must be 18 years or older to redeem the prize and present identification if requested.

g) The venue will abide by the responsible services of alcohol guidelines.

h) This competition is a game of chance. Entry into the competition is free, and can be only entered once. Entrants complete a submission form online via YomStar to enter http://app.yomstar.com/ask/z4i65pmToiFiapHi3kPfQ. The use of scripting software to enter is prohibited.

3. Promotion period: The competition will be running from 1pm Friday 9th June 2017 until 9am on Monday 17th July 2017, unless changed at specific direction of Bluewater Bar and Grill Managing Director Alex Sayers. Any submissions after this date will be exempt and will not qualify for entry.

4. Prize details:

a) The prize is one of 10, $100 Bluewater vouchers to be redeemed in the venue. In additional every entrant will receive either a bucket of 4 Coronas (not including the bucket) or a bottle of house wine which is at the discretion of the Bluewater Bar and Grill.

b) The prize must be claimed in its entirety as stated and not differed.

c) The prize is not transferable, nor redeemable for cash and not exchangeable. No change can be given if the prize is a voucher and the total amount is not redeemed.

5. Winner announcement:

The winners will be drawn by random draw at the premises YomStar (ABN 74 600 371 202) 3/106 Edward Street, Brisbane, QLD, 4000

a) The winners will be notified via email, mobile, telephone or any other means of contact the winner has provided.

b) The winners of the prizes will be notified within 5 business days of the competition ending and the winner will have 14 days to respond to initial contact or the prize will be revoked and redrawn.

c) Winners will be published on the Bluewater Bar and Grill facebook page, https://www.facebook.com/bluewaterbarandgrill/ on 17th July 2017.

d) If the winner does not collect the prize within 3 months of being announced it will be regarded as forfeit.

e) All prizes, both main and instant win prizes, must be redeemed in full by 31st July 20017.

f) In the event that the prize is not claimed or revoked, Bluewater Bar and Grill reserve the right to revoke and give the prize to a runner up, or re offer the prize in a future promotion.

g) The unclaimed prize draw will be held at YomStar (ABN 74 600 371 202) 3/106 Edward Street, Brisbane, QLD, 4000 on Tuesday 1 August 2017 at 9am (3.5 months after). The winner will be published on the Bluewater Bar and Grill facebook page, https://www.facebook.com/bluewaterbarandgrill/ on 1 August 2017.

h) If the prize is for some reason unavailable, a prize of equal or more value can be used as a substitute.

6. Force Majeure [remove if not applicable]: The Promoter will not be responsible or liable for any loss, cost or damage arising out of any act, omission, failure or delay by the Promoter or other party which is due to an act of god, riots, acts of terrorism, storms, fire, any labour or industrial dispute, any strike, and other acts which are not reasonably within the control of the Promoter.

7. Release: To the full extent permissible by law, the promoter, its agencies and employees, will not be liable for any death, injury, damages, expenses (including any claim for legal expenses) or loss whatsoever (whether indirect or consequential) to persons or property as a result of participation in the promotion, accepting or using any prize, including without limitation non-receipt of any prize and damage to any prize in transit.

8. Rights to entries: All entries become the property of Bluewater Bar and Grill. The promoter’s decision in relation to any aspect of the competition is final and binding on every person who enters. No correspondence will be entered into.

9. Privacy Notice:

a) The winner agrees to the promoter’s use of their name, town of residence and photograph in relation to the promoter’s publicity material. All information collected during the course of the promotion will be treated in accordance with the Promoter’s Privacy Policy, a copy of which can be obtained from https://h90s32d7.dreamwp.com.

b) We will not disclose your personal information to third parties without your permission. In entering the competition, you agree to the lawful collection, use and disclosure of your personal information in accordance with our Privacy Policy.